Privacy Notice & Data Protection Policy

1. Scope and Purpose

This Privacy Notice explains how rakitay ("we", "us", or "our") collects, processes, and protects personal data submitted through our corporate website (https://rakitay.com). We are committed to transparency and the lawful, fair, and secure handling of your data in accordance with Undang-Undang Republik Indonesia Nomor 27 Tahun 2022 tentang Pelindungan Data Pribadi (UU PDP).

2. What Data We Collect

We only collect information you voluntarily provide via our contact and project inquiry forms:

• Full name
• Work email address
• Company or organization name (optional)
• Inquiry category & estimated project budget range (optional)
• Project details and technical requirements you describe
• Standard technical metadata (IP address and user agent) for spam prevention and rate limiting

We do not collect sensitive personal data, financial credentials, biometric data, or government identity numbers on this website.

3. Lawful Basis and Use of Data

Your contact data is processed exclusively for the following legitimate business purposes:

• Evaluating and responding to your inquiry or technical project requirements
• Scheduling introductory engineering or partnership discussions
• Maintaining communication regarding proposed scopes of work
• Safeguarding our systems from abuse, unauthorized access, and automated spam

We do not sell, rent, or trade your personal information to third-party advertisers or data brokers.

4. Data Retention and Security

Inquiry data is retained only for as long as necessary to fulfill the communication and business inquiry purpose, or as required by applicable laws. We implement technical safeguards, including transport-layer encryption (HTTPS/TLS) and restricted administrative access, to protect your data from unauthorized disclosure or alteration.

5. Your Rights as a Data Subject

Under Indonesian UU PDP, you hold rights regarding your personal data, including the right to obtain information regarding the handling of your data, correct inaccuracies, request deletion, or withdraw consent for further communication.

6. Contacting the Data Controller

For any questions, requests to exercise your data subject rights, or privacy inquiries, please contact our team directly at:

Email: contact@rakitay.com